We're Here to Help — Anytime, Anywhere

At BorsaElle, customer satisfaction is at the heart of everything we do. Whether you have a question about a product, need help with your order, or simply want to say hello — our team is ready and happy to assist you.

Email Support

For all inquiries, please reach out to us at: [email protected]

We aim to respond to all messages within 24 business hours (excluding weekends and holidays).

Order & Shipping Questions

Wondering about your order status or delivery time? Please include your order number in your email so we can assist you faster.

Returns & Exchanges

If you're looking to return or exchange an item, kindly visit our Returns & Exchanges page for step-by-step instructions or contact us directly for personalized help.

Stay Connected

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We believe communication should always be easy and personal — just like the bags we carry. We look forward to hearing from you!